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A. & B. Johnson

Couple's FAQ

Couple's Frequently Asked Questions

What is the Crystal Cove by Elegant Hotels Honeymoon Registry?

The Crystal Cove by Elegant Hotels Honeymoon Registry is similar to a store gift registries, whereby you register for items you wish to receive as wedding gifts. This registry allows you to register components of your honeymoon or destination wedding online. Your wedding guests will then give you portions of your vacation as a wedding gift! Instead of asking for a crock pot, you could receive an upgrade on your honeymoon suite, a couple's massage or a romantic dinner as wedding gifts.
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How does the Crystal Cove by Elegant Hotels Honeymoon Registry work?

  1. Take five minutes to sign up and Register your honeymoon plans with this registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will select gifts to purchase for you in celebration.
  3. Receive your gifts. Details here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use the Crystal Cove by Elegant Hotels Honeymoon Registry?

  • Your fully customizable, easy to use registry will have actual item descriptions, site specific photos and pricing provided by our partner resorts.
  • You, your friends and family can talk to our customer service, toll-free at 877-699-5884; 7:00 AM to 5:00 PM Pacific Time, Monday thru Friday. You and your guests can also email us 24 hours a day, support@eregistrygifts.
  • There are no third party advertisements on your registry.
  • We do not sell or share neither your personal nor your friends and families information.
  • We process all transactions with the highest level of encryption available and carry a $3,000,000.00 insurance policy protecting your from fraud and theft. We are tested by Trust Guard and GoDaddy daily and are members of the San Diego, CA Better Business Bureau (A rating).

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When will we receive gift funds from this honeymoon registry?

Items will be transferred to your room account on property and can be used for any items that may be billed to your room while at the resort. Your booking confirmation number is required before any transfers are made and items are not pre-arranged/scheduled. All resort credits must be used on property during your stay, are non-refundable and non-transferable. Gifts that are processed as "Resort Credit" can be purchased up to 7 days prior to your honeymoon date. Within 7 days of your arrival date purchased gifts will be handled as payment going directly to you.
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How much does it cost to use the wedding registry and wedding website?

We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit card transactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?

Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with Crystal Cove by Elegant Hotels; your wedding web site, order processing, gift announcements, email wizard, merchant account fees that we are charged and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team of people providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about the Crystal Cove by Elegant Hotels Honeymoon Registry?

There are several ways for you to share the news about your registry:
  • Share tools for social media allow you to easily post the registry
  • Use the email wizard to upload your contacts and send a message with your registry link in just a few clicks.
  • Download free registry announcement cards to share with your guests or pass onto your wedding attendees to help get the word out.
  • Create a free Wedding Website that features your registry. Share this incredibly popular creative expression of your wedding with all your friends and family.
You can find out more about how to use these features here: How Does It Work
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What is a Wedding Website?

Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?

No problem! Our customer service representatives are happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service we offer and what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site 1-877-699-5884.
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Do you book the activities on my Honeymoon Wishes registry for me?

You have the freedom to choose the supplier for any gift you receive, as we are NOT booking the item for you just because it is listed on your gift registry. If the supplier requires you to book in a certain manner, you will find those terms under 'Notes to Couple', in each item description and via an email notification, once the item is purchased.
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How will we know how much to ask for?

As you select items for your honeymoon registry, in the "Notes to Couple" we give you a suggested gift amount for each tour or activity. These prices vary and can be listed per person, per couple or per item. All prices vary by location, availability and are subject to change without notice. Be sure to make note of these highlighted Notes to Couple as you choose your gifts.

We recommend using varied denominations to accommodate all your guest's budgets. You can break down the amounts into smaller amounts and ask for more of each item. For example, if an item is going to cost you $200.00, you may ask for 2 gifts of $100.00, 4 gifts of $50.00, or 8 gifts of $25.00.
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How are we notified of a purchase from the Crystal Cove by Elegant Hotels Honeymoon Registry?

You will receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. You can also view your gift details at anytime on your Dashboard, used to manage your registry. Guests can also post their gift announcement on your honeymoon registry under the "Well Wishes."
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When will my Honeymoon Wishes registry be active? When will my honeymoon registry close?

Guests can view and begin purchasing gifts immediately after creating your Honeymoon Wishes registry. Your honeymoon gift registry will remain active until you would like to delete it.
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Can we use this honeymoon gift registry if we are not from the US?

Yes, absolutely! All amounts will remain listed and transacted in US dollars.
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Can I use this site for my Anniversary, Birthday or Graduation Celebration?

Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
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Can we set this up for a wedding couple as a surprise?

Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages the Crystal Cove by Elegant Hotels Honeymoon Registry?

Honeymoon Wishes provides all support and software for the Crystal Cove by Elegant Hotels Honeymoon Registry and has served over 120,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 58,000 travel agents and affiliates in the United States and Canada.
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How do I make changes?

To make changes or learn how to manage your registry click here: How Does It Work
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